The biopharmaceutical org says about 70% of its HR transformation is process engineering and data governance across 59 countries, with AI capabilities making up the final 30%.
"We started having conversations around moving from a career ladder to a career playground," said Ginnie Carlier, chief talent and culture officer at EY about the growing demand from the workforce to move laterally instead of always up.
Lendmark CHRO Kelley Daviss says staying in touch with the employee benefits needs of the company's workforce led to investments that brought health improvements to her own life.
AI did not create the human skills gap; it accelerated its consequences. Critical thinking suffers, creating a workforce-development priority for human resource leaders.
Businessolver says there is an AI readiness gap. While leaders see employee enthusiasm, CHROs prioritize productivity over upskilling and workers report unease.