AI And Automation

When employees push back on AI, CHROs should determine whether they need support or whether the system, workflow or decision boundary needs to change.

The simpler first phase of AI adoption—handing people a chatbot—is giving way to a harder one: rewiring the systems, data and workflows underneath.

SaaS companies that run AI have thinner gross margins, and investors have spotted this.

At LinkedIn's Talent Connect conference, the author and researcher explored what it takes to succeed in the "hardest job in the company."

While using AI to take over decision-making when it comes to termination may not be a solid idea, using it for assistive work here is more defensible.

Students are entering the workforce more fluent in AI than the organizations hiring them. OpenAI's Raghav Gupta discusses productive struggle, the apprenticeship and what comfort with these tools does not tell you about a person.