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Learning and development

Why Synchrony puts employee coaching at the heart of its flexible work model

DJ Casto, CHRO of financial services giant Synchrony, explains why the shift to flexible, hybrid work has required a focus on employee coaching, plus deep culture change.

6 ways to strengthen the role of middle managers

Managers must be able to lead the business and lead their people, this HR leader writes. Here's how to ensure they're able to do both well.

Need to improve your training? 5 ways AI can help

Digital humans, made possible by AI, can help HR efficiently deliver training that equips the workforce with empathy and critical soft skills.

Why employers continue to fail on L&D

Over 85% of employers believe they are delivering the skills development employees need, but the workforce has substantially different views. Find out how to narrow the gap.