Additionally, smaller course corrections are easier for employees to internalize and apply than expecting major behavioral changes at one single point in time, which may occur during a traditional annual review. This is because as employees improve, even incrementally, they can make more substantive contributions, leading them to be more engaged, loyal and create better outcomes for the business.

Engaged, confident employees

Timely feedback with measurement of actionable outcomes and behavioral changes can help an organization identify when a particular role isn't a good fit for the person. This gives both the organization and the employee the opportunity to reevaluate their position, adjust when possible and hopefully develop a job description and set of duties that better align with the employee's strengths. When an employee is performing to their strengths, they're more confident in their results.

Positive morale

The dangers of not investing the time in good coaching and regular feedback are infinitely more impactful than the time it takes to give the feedback. When employees are unclear what is expected of them or whether they are meeting those expectations, they are at a risk for becoming disengaged, less interested in their work and contributing less. Employees need to know that they are valued and understand how their contributions impact the overall success of the organization. When an entire customer base feels respected, confident and supported, morale increases exponentially and business operations reflect accordingly.

Instant Insights /

The crucial role of employee feedback in slowing the Great Resignation

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