How Employee Experience Impacts Your Talent Pipeline

Employers expecting to attract top talent should focus on improving the employee experience.
By: | June 19, 2019 • 2 min read

It’s getting a bit redundant to say times are tough in the talent-war trenches. Yet, it continues to be the reality.

A recent report, in fact, warns that employers that expect to attract new top talent while identifying and nurturing potential leaders should continue to keep their eye on that prize while maintaining a special focus on improving the employee experience.


The 2019 Organizational Wellbeing & Talent Insights Report, from Arthur J. Gallagher & Co., a global insurance brokerage, risk management and consulting services firm, took a deep dive on compensation, benefits, retirement and employee-communications strategies increasingly associated with high-performing organizations. All told, 32 thought leaders from Gallagher’s employee-benefits consulting and brokerage operation, who average more than 25 years of industry experience, combined to provide analysis for the report.

The bottom line is that today’s talent-management landscape means U.S. employers must be innovative in the compensation and benefits area, while delivering effective leadership and communication. Success in integrating these efforts, driven by a focus on the employee experience, includes an improved workplace culture that strengthens workforce engagement and reduces turnover.

“Record-low unemployment, combined with the different values and priorities of employees entering the workforce, is forcing a fundamental rethinking of organizational talent management,” says William Ziebell, CEO of Gallagher Employee Benefits Consulting and Brokerage, adding that competing on higher salaries alone can be ineffective and expensive.

“CEOs, CFOs and HR leaders who work together to redesign the entire workplace experience around the generational preferences of today’s workforce will be better able to retain the top talent they attract,” he says.