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Southwest Airlines

Guest viewpoints

What the Southwest meltdown says about the need for HR-driven digital transformation

Nick Petschek and Martha Deery - February 24, 2023

And three ways to make it happen, according to these Kotter experts.

Company culture

HR lessons from the Southwest vaccine mandate controversy

Tom Starner - October 14, 2021

Experts say employers must communicate early and often about vaccine mandates, or potentially pay a heavy price.

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