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CHROs want to develop ‘greater HR tech depth’ 

Jill Barthhttps://hrexecutive.com/
Jill Barth is HR Tech Editor of Human Resource Executive. She is an award-winning journalist with bylines in Forbes, USA Today and other international publications. With a background in communications, media, B2B ecommerce and the workplace, she also served as a consultant with Gallagher Benefit Services for nearly a decade. Reach out at [email protected].

To produce its 2023 Voice of the CHRO report, Mercer asked 100 CHROs and chief people officers what they wished they’d known before starting in their positions. The most common answer was “greater depth in HR data analytics and insights.” Another top 10 answer was “greater HR technology depth.”

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Striving for technological acuity in HR roles is a relevant effort now and in the years to come. When these leaders were asked how they see their role changing in the future, 60% of respondents indicated they were increasingly using technology and automation.

Tech competency puts human resource leaders in a position to prepare the organization for technology-driven evolutions. “When sufficiently versed in technology, CHROs and their teams can play meaningful roles in quantifying the impact of technology on roles and the size and shape of the workforce,” according to the authors of the report.

Does this sound appealing? Mercer’s advice for making strides in HR tech looks like this: “Carve out a significant role for HR in enterprise-wide digital transformation, AI strategy and data initiatives, demonstrating the value HR can provide while giving team members meaningful exposure and experience in these areas.”

Meanwhile, here is some of the news that caught my eye this week. (Plenty of digital transformation included!)

HR tech in action

This week, the Josh Bersin Company launched its new AI-powered copilot, Galileo, which accesses the company’s 25 years of research. According to a press release, Galileo will provide answers based on the company’s research on “hundreds of topics, provide detailed information on vendors and HR technology, draft RFPs and implementation plans, and give users guidance, case studies and benchmarks.” Initially, this will be available only to corporate members.

Booz Allen Hamilton announced it will deploy Workera’s skills intelligence platform to provide assessments and personalized learning plans in AI engineering and AI consulting areas for employees working directly with government and commercial clients.

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“The Workera platform is an important component of the infrastructure we’ve built over the last decade to ensure our 2.200-plus AI practitioners have the skills and expertise they need to operationalize our latest AI tech stacks for our clients,” said Joe Rohner, vice president of AI at Booz Allen.

Skills-powered learning platform Degreed announced improvements, including app updates specifically designed for Microsoft Teams users, the introduction of a reporting feature tailored for L&D teams, generative AI enhancements to the search functionality and the inauguration of the Degreed Content Marketplace.

“At Degreed, we’re not just developing a platform; we’re cultivating a skill-building powerhouse that adapts at the speed of change,” said CEO David Blake. “Our objective is clear: to equip professionals with the skills of tomorrow, today—ensuring that upskilling isn’t just an option, but a natural step in every career journey.”

More from Human Resource Executive Strategy Summit

I spent most of last week in the company of HR leaders gathered at Rancho Bernardo Inn in San Diego at the invite-only Human Resource Executive Strategy Summit. Several themes cast light on business evolution, technology shifts and organizational dynamics within the human resources practice. Find out what attendees thought.

Kevin Oakes, the CEO and co-founder of the Institute for Corporate Productivity (i4cp), told the audience that performance and culture share a meaningful connection. He emphasized that thriving companies possess a secret advantage: a robust organizational culture. Bring these seven habits to your team.

Josh Bersin told attendees that AI can remove siloes that make it harder to attract and retain the best talent by linking every aspect of the employee lifecycle. He said that today’s best tools have “jumped two generations” to use global data to make predictions and deliver insights in ways that have never before been delivered. Plus, they can save time.