Tom McMullen and Mark Royal
Tom McMullen is a Senior Client Partner at Korn Ferry (Chicago) who advises organizations on talent, reward and performance issues. Mark Royal is a Senior Client Partner at Korn Ferry (Chicago) who focuses on attraction, engagement and retention of talent.
3 critical ‘moments of truth’ in rewards and talent management
These experts say that talent management leaders can learn from how consumer product and service companies manage customer connections.