3 Practices that Differentiate EX Leaders: New research from Medallia Institute and the Josh Bersin Academy

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Date & Time: Thursday, October 14, 2021 12:00 pm ET


Josh Bersin, Global Industry Analyst and Thought Leader, Josh Bersin Academy

Elizabeth Carducci, EVP and Chief Revenue Officer, Medallia

Melissa Arronte, PhD. Solution Principal, Employee Experience, Medallia

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In a recent study of more than 650 HR professionals, Medallia Institute and Josh Bersin explored how employee experience practices influenced critical people outcomes, including retention, satisfaction, and whether an organization was recognized as a great place to work

Join employee experience experts from Medallia Institute and the Josh Bersin Academy for a look at the key practices that differentiate EX leaders from laggards, including:

  • Organizing to create ownership for EX actions outside of the HR silo
  • How to understand employee experiences early enough to course correct
  • The value of addressing workplace “hot topics” head on, to build a culture of trust and transparency

Replay here!


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