Benefits to bet on: telehealth options

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Virtual-care options can be valuable in terms of saving employees time and saving employers money. One big advantage? They can help triage and treat certain illnesses and conditions during any hour of the day and, in the process, save money on pricy emergency-room visits.

“Given the challenges with access to primary-care services and care for mental health and substance-use disorders, employers should consider making sure their employees have access to virtual care, such as telehealth,” says Suzanne Delbanco, executive director for Catalyst for Payment Reform. “While it may be available through some health-insurance companies, employers can also contract for it directly and reduce the barriers their employees face in seeking care.”

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Kathryn Mayer
Kathryn Mayer is HRE’s former benefits editor and chair of the Health & Benefits Leadership Conference. She has covered benefits for the better part of a decade, and her stories have won multiple awards, including a Jesse H. Neal Award and honors from the American Society of Business Publication Editors and the National Federation of Press Women. She holds bachelor’s and master’s degrees from the University of Denver.