Virtual-care options can be valuable in terms of saving employees time and saving employers money. One big advantage? They can help triage and treat certain illnesses and conditions during any hour of the day and, in the process, save money on pricy emergency-room visits.
“Given the challenges with access to primary-care services and care for mental health and substance-use disorders, employers should consider making sure their employees have access to virtual care, such as telehealth,” says Suzanne Delbanco, executive director for Catalyst for Payment Reform. “While it may be available through some health-insurance companies, employers can also contract for it directly and reduce the barriers their employees face in seeking care.”
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