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The top 20 AI uses HR needs to be considering today

Paul Carelis, MP
Paul Carelis
Paul Carelis, SHRM-CP, PHR, is vice president of HR Services at MP: Wired for HR, a Massachusetts-headquartered human capital management (HCM) company focused on transforming the employer-employee relationship and experience.

In today’s dynamic business landscape, optimizing efficiency and maximizing performance are paramount objectives for enterprises of all sizes. Artificial intelligence, the transformative technology reshaping industries, offers a compelling avenue for businesses seeking to achieve such heights. As HR professionals, we should embrace AI to make our work more effective.

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Beyond the allure of technological novelty, however, practical considerations arise about seamlessly integrating AI into day-to-day operations and leveraging its potential for tangible growth. Preparing to unlock the potential of AI as a strategic asset will propel your enterprise towards sustained success.

Here are 20 practical applications of AI across diverse functional domains, from HR to core business operations:

HR reimagined

1. Enhanced candidate acquisition

Bid farewell to archaic resume-sifting practices. AI-powered recruitment platforms scan resumes with remarkable precision, identify high-potential talent, and can even automate interview scheduling, freeing your HR team to focus on strategic talent acquisition initiatives. While much has been said about potential bias within AI-powered recruiting tools, when configured correctly, they can help eliminate many of the common bias issues that occur with human-lead application reviews.

2. Unbiased interviewing

Nervous interviewees and subjective assessments are relegated to the past. AI-driven interview platforms can analyze nonverbal cues, objectively assess skills and competencies, and predict job fit with remarkable accuracy, providing invaluable insights for informed hiring decisions.

3. Top-tier interview questions and offer letters

AI algorithms can also assist in the interview process by formulating tailored behavioral interview questions based on job specifications and company culture. Additionally, they can generate personalized offer letters by extracting relevant information from candidate profiles.

4. Personalized onboarding experiences

Envision tailoring onboarding journeys to individual needs and learning styles. AI platforms are able to generate dynamic onboarding modules, proactively answer employee questions and anticipate potential roadblocks, ensuring a smooth and engaging transition for recruits.

5. Real-time employee engagement pulse

Feeling disconnected from your workforce? AI sentiment analysis engagement and surveys—identifying areas of concern, quantifying employee engagement and providing actionable insights—can foster improved morale and retention.

6. Targeted communication strategy

No more impersonal, company-wide emails. AI can personalize internal memos and announcements, disseminating relevant information to specific employee groups, leading to better communication and a more informed workforce.

Learn how HR leaders worldwide are using AI at HRE’s upcoming HR Technology Conference Europe, May 2-3 in Amsterdam. Click here to register.

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Data intelligence

7. Taming the data deluge

Are mountains of unorganized data hindering your progress? AI tools can help your team categorize and structure data sets, extract key insights and generate comprehensive reports, transforming raw data into actionable intelligence.

8. Document distillation

Need to grasp the essence of voluminous documents quickly? AI-powered summarization tools condense texts, highlight key points and extract relevant information, saving business leaders valuable time and effort. Some platforms can even transform a document into an impressive slide deck for impactful presentations.

9. Market research

If you’re unsure about market trends or competitor strategies, AI can analyze vast amounts of market data, identify patterns and trends and provide tailored insights to inform your strategic business decisions.

10. Public relations powerhouse

Crafting press releases and PR statements can be a time-consuming endeavor—but when done right, they can enhance the employer brand, driving HR success. AI tools can generate polished drafts, suggest relevant keywords and optimize content for maximum reach, enabling your PR efforts to achieve greater impact. However, make sure to review it carefully and give it the human touch before distributing it.

Business optimization

11. Idea innovation

AI-powered idea-generation tools spark creativity, suggest novel approaches and help you break through mental blocks, leading to the development of innovative solutions and strategic breakthroughs.

12. Content creation

Is your business in need of captivating website copy or social media posts? These can be key for attracting top talent. AI writing tools generate high-quality content, rewrite existing content for different audiences, and adapt tone and style, freeing your marketing team to focus on strategic planning. Modern versions of these tools can be trained to learn you or your company’s “voice” and factor in company core values and culture to ensure that content is genuine and true to brand.

13. Pattern pathfinder

Identifying hidden patterns and predicting future outcomes can be a complex task. AI data analysis tools uncover trends, forecast potential risks and opportunities, and empower leaders to make data-driven decisions for a future-proofed business.

14. Coding champion

AI-powered coding assistants can write code, debug errors and suggest optimizations, empowering teams to accomplish coding tasks even with limited programming experience.

15. Time management

Juggling tasks and managing schedules can be overwhelming. AI scheduling tools optimize your calendar, automate tasks and ensure you stay on top of your game, freeing up valuable time for what matters most.

16. Editing assistance

Typos and grammatical errors can damage your brand’s image. AI editing tools proofread your content, suggest improvements and ensure your written communication is polished and professional.

Security and efficiency

17. Credit and fraud risk assessment

AI-powered fraud and risk assessment tools can analyze financial transactions with remarkable precision, identify suspicious activity and prevent fraud, safeguarding your enterprise from financial losses.

18. Security and facial recognition

Facial recognition technology powered by AI enhances security measures, controls access and even identifies potential threats, ensuring the safety of your staff and assets.

19. Gap finder

Identifying internal inefficiencies and performance gaps can be a challenging task. AI-powered gap analysis tools assess your operations, pinpoint areas for improvement and provide data-driven recommendations for optimization.

20. Marketing optimization

Your business can personalize marketing campaigns and content strategies by utilizing AI to analyze customer behavior, preferences and market trends, ensuring a more targeted and effective approach.

In the coming weeks and months, it will be imperative for HR executives to keep a close eye on AI legislation at both the state and federal levels. While we anticipate that all of the above strategies will comply with any upcoming legislation, it is our duty within the HR space to guide our organizations with best practices and compliance in mind.

In conclusion, the integration of AI into HR and business processes offers a myriad of opportunities for growth, efficiency and innovation. By harnessing the potential of AI platforms, organizations can achieve enhanced performance across various departments. As the business landscape continues to evolve, embracing AI is not just a choice but a strategic imperative for staying ahead in the competitive market. As HR continues its mission of having a seat at the strategic and executive table, we must be stewards of this technology and its capabilities while minimizing the negative impact on human capital. It’s time to unlock the full potential of AI and propel your business into a future of unprecedented success.