Jayney Howson

Jayney Howson is SVP, Global Learning and Development, for ServiceNow. Jayney joined ServiceNow to lead internal and external learning initiatives following nearly two decades of experience spanning sales, marketing, talent development, and enablement–including more than six years at Salesforce championing the development of over 30,000 employees across Sales and Customer Success.

AI: The foundation for a strong learning strategy in 2025

As AI creates new jobs and a need for upskilling, it also empowers leaders to provide learning experiences designed to meet both organizational and individual needs.