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Upwork

Coaching in a skills-short, AI-rich era. Plus news from Upwork, Deel and more

“AI can mirror back what you say … but it can’t yet fully replicate the empathy, nuance and real-world experience that a skilled human coach brings,” says this workplace expert.

From AI assistant to ‘sophisticated reasoning agent’: 3 new features in Galileo

According to Josh Bersin, the Galileo solution now functions as a consultant. Plus, updates from Microsoft, Papaya Global, Hogan Assessments and a new awards evening at HR Tech.

Recruiting firms say AI and automation drive revenue growth

A survey of 1,400 recruitment industry professionals worldwide reveals how automation and AI contributed to revenue growth in 2023.