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frontline workers

The burnout crisis: How HR tackled workforce fatigue this year

Year-end roundup: HR Executive's top stories on the burnout that defined 2025, from frontline worker exhaustion to AI adoption fatigue.

Frontline burnout, turnover and the technology gap HR must address

New research suggests a “frontline-first” approach, leveraging integrated tech systems, can drive engagement and retention among frontline workers, who are craving more support from their employers.

An ‘employee-led’ revolution: Frontliners are leading the AI transformation

Agentic AI adoption isn't just "another IT project," this expert says. Instead, it should involve stakeholders across the organization, particularly frontline workers.

What will it really take to bring skills-based hiring to life? Walmart’s innovative approach

To truly enable frontline workers to succeed in the long term, organizations need to consider new, strategic approaches to skills-based hiring, says Walmart’s Donna Morris.

HR’s next key opportunity: Help improve frontline workers’ financial health

These employees are especially vulnerable during economic uncertainty. Experts share how to lean into strategy to support them, in this in-depth look at the challenge.

46,000 employees reveal the true value of frontline worker engagement

Engaging these employees isn't just a nice-to-have—it's a business necessity, says this tech founder. Plus, HR tech updates from ServiceNow, Oracle, Workday, HireQuest and more.

2025 predictions for HR leaders and their tech tools from HR Tech

Here are 5 themes that every HR leader should have on their radar in 2025, according to the HR Executive editorial team.