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frontline worker technology

Retailers turn tech upgrades into frontline worker wins this holiday season

Jill Barth - December 10, 2025

Frontline retail workers are facing holiday burnout, but Accenture researchers say new in-store tech may offer a path to reduce stress and improve employee wellbeing.

Frontline burnout, turnover and the technology gap HR must address

Jen Colletta - December 1, 2025

New research suggests a “frontline-first” approach, leveraging integrated tech systems, can drive engagement and retention among frontline workers, who are craving more support from their employers.

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