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Skills-based workforce

HR’s messiest challenges of 2025

From generational conflicts to AI adoption struggles, HR leaders faced unprecedented workplace complexity in 2025. Explore the year's messiest challenges and the strategies that worked.

This skills-focused L&D approach is centered on clarity, not content

L&D isn’t a one-time event—it’s a continuous flow. In today’s fast-changing world, this expert says HR teams must focus on what drives impact now, not what might help later.

The bold shift to a skills-based workforce: A CHRO’s perspective

Citizens has been migrating to a skills-based workforce for several years. Get the story about what works, and what doesn't, from the org's CHRO.