"As leaders, we want to make people feel like they can grow, learn and develop within the company," said Amy Cappellanti-Wolf, the company's chief people officer.
HR employees must shift from delivering workflows to "understanding the experience and product they want end users to have and how they can use the technology to deliver this with AI solutions," according to Gartner's Eser Rizaoglu.
Gartner predicts 40% of AI agent projects will fail by 2027—but the survivors are transforming from helpers into digital colleagues that need management just like human employees.
Industry analyst George LaRocque of Work Tech, who curated the Investor Experience program and emceed Pitchfest, breaks down the show's defining trends—from the lens of investors and start-ups.
EY's talent leader shares five essential considerations before integrating AI agents into the workforce, revealing why management challenges matter more than tech choices.
New research shows 10-point spike in HR tech upgrades planned for 2026. Where to focus at HR Tech 2025? Experts weigh in on key themes before the event.
Skillsoft's global HR leader is developing a balanced workforce that includes agents and meets business goals. For those facing similar challenges, she and other experts advise agility.
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