Though more than three in four companies use AI in some capacity, only 27% have achieved AI adoption across their entire organization. The human element remains the barrier.
"As leaders, we want to make people feel like they can grow, learn and develop within the company," said Amy Cappellanti-Wolf, the company's chief people officer.
Planning, collaboration and communication are critical HR priorities as organizations navigate heightened uncertainty amid the government shutdown, this expert says.
HR employees must shift from delivering workflows to "understanding the experience and product they want end users to have and how they can use the technology to deliver this with AI solutions," according to Gartner's Eser Rizaoglu.
West Monroe's David Borowski suggests organizations must "not abdicate critical thinking." He says success comes from transforming to use AI strategically, not from technical skills alone.
From AI to psychological safety, Patrick Jordan shares how Suntory Global Spirits is building a resilient, purpose-driven workforce across the Asia-Pacific region.
Leaders stand on stages proclaiming that employees are their greatest asset in the AI era. Yet a lack of investment in reskilling often tells another story.
