Employers concerned about retention should consider how they're catering to the development of their employees' soft skills.

Industry analyst Jason Averbook, who will present a spotlight session at HR Tech Virtual, says the Great Resignation demands immediate, data-driven action and describes why HR needs to speak with 'kind candor.'

Empathy in today's workplace goes well beyond understanding others' emotions and is closely connected to worker productivity and organizational success.

From new approaches to DE&I to the latest impacts of hybrid and remote work, Gartner experts explore what this year could hold for HR.