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It's time for a new focus on EX and tech for call center workers, drivers, front-line staff and operations personnel.
From more accessible AI training to TA's 'pivotal' moment to deliver, here's a quick look at some of our top stories.
Dionna Smith, global head of DEI at Thumbtack, says these are must-haves for DE&I to evolve beyond recruiting.
COVID is transforming learning and development in ways that will outlive the crisis–and require leaders to 'unlearn the old schoolbooks,' experts say.
3 ways CHROs should evolve their approach to human capital disclosures
Deltek CHRO Ed Hutner highlights how leaders need to shift their thinking to make hybrid work.
The conversation around talent is transforming to one about skills–creating new demand in the HR tech marketplace.
Burnt out and exhausted HR teams deserve a break.
Hybrid plans should be an opportunity for 'future-forward design,' not just a 'return to work,' says HR Tech keynoter Josh Bersin.
Employers need to give workers more autonomy to prevent them from walking out the door, experts say.