"HR's responsibility is to help employees understand not just what AI is, but how it can support their growth," says Amy Mosher, chief people officer at HR tech platform isolved.
L&D's role isn't just about training anymore. "Your job is to ensure a skilled workforce," analyst Dani Johnson says. "And the only really big question left is, what are you going to do about it?"
One CEO just predicted a potential 20% spike in unemployment in the next few years from job losses to AI. Industry expert Mark Stelzner says HR now needs to advocate for humane automation that enhances, rather than erases, human contribution.
HR Tech Asia attendees heard from leaders of ServiceNow, Medtronic and more on topics including HR-led tech transformation, the need for AI fluency among people leaders and why empathetic leadership is so critical today.
Outdated and fragmented workforce planning is hindering HR's critical efforts to transform workforces for the global economy. "Take it seriously—the world is changing," advised one expert who spoke at HR Tech Europe.
