The truth is, even the most engaged plan sponsors can only exert so much control over healthcare costs. What they can control is how they evaluate and monitor their vendors.
"Too often, leaders view succession as the beginning of the end. My experience proved the opposite: It is the start of what comes next, and that shift changed everything," writes the former Mastercard chief people officer.
Skills like critical thinking are more essential than ever as employees work alongside AI, says PwC's Yolanda Seals-Coffield. Her team is embedding "human" skills-building throughout the org to create a future-ready workforce.
