Wharton expert Peter Cappelli explores a question facing many orgs today: In light of AI, how can the HR and IT functions work more closely?

Despite the hype, most AI agents handle narrow tasks. Like employees, they need clear roles and human oversight to be effective.

Walmart's Donna Morris, the 2025 HR Executive of the Year, offers insights on navigating pressure to move quickly on AI integration—without losing credibility or employee buy-in.

Merging HR and IT, many HR leaders say, can boost engagement, ease tech rollouts and drive productivity. Meanwhile, a majority of IT leaders predict a "complete" integration for most organizations within five years.