
Peter Cappelli is HR Executive's Talent Management columnist and a fellow of the National Academy of Human Resources. He is the George W. Taylor Professor of Management and director of the Center for Human Resources at The Wharton School of the University of Pennsylvania in Philadelphia.
Employers that promote from within have a competitive edge, and it's up to HR to fight for less outside hiring.
Two of the biggest workplace issues in recent years, AI and remote work, are highlighting the value of human skills.
Recent research found a spike in the number of job candidates using AI to cheat in the hiring process, with most getting through undetected.
HR should have a strategy, but how can it if the business itself doesn't have a clear or consistent strategy?
It is fair to say that the tide of opinion has shifted on remote work, and opinion is more important than facts in driving decisions.
The reason companies are cutting jobs is not because of AI, because they're in financial trouble or to free up investments for data centers.
The great opportunity is if employees are empowered to use their discretion to figure out how to do things better.
To the extent that there is anything to the idea of treating an agent like an employee, it is only this: The agent has to be supervised.
Training is expensive—so, if we don't see the benefit from it, we cut it. But the reason we don't see the benefit is because we aren't looking for the hidden ROI, writes Wharton's Peter Cappelli.
Even minor slights, like a late employer-issued birthday card, can create big problems for HR, new research finds.

From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
Download Resource
From LearnLux
With employee financial stress impacting productivity and retention, choosing the right support program is crucial. This guide provides a comprehensive framework for evaluating financial wellbeing solutions for 2027 to find the best fit for your workforce.
Download Resource
From LearnLux
Discover how New Balance deployed a holistic financial wellbeing program to support its diverse workforce. Learn how their approach helped boost engagement, inclusion, and overall employee health.
Download Resource
From Summit AR
Recover employee-related costs professionally and effectively with Summit AR, helping your organization reclaim what it’s owed while protecting employee relationships and your reputation.
Download Resource
From HireRight
HireRight’s 2026 Global Benchmark Report uncovers how organizations are adapting their screening, hiring, and workforce management strategies against a backdrop of AI-powered fraud, identity misrepresentation, and fake candidate profiles.
Download Resource
From Wex
By shifting away from generic bulk emails, Wex didn't just save valuable time--they unlocked incredible results.
Download Resource
From AllWork
This Buyer’s Guide will help you navigate the flexible worker model selection process, drawing on AllWork’s experience in helping mid-to-large-sized companies with onboarding, managing, and paying flexible workers at scale.
Download Resource
From Maven
With a diverse workforce that leans male, Deutsche Bank prioritized solutions that could support all employees equally--including fathers and caregivers--with a seamless, culturally competent experience.
Download Resource
From Wex
As the workforce’s needs become more complex, layoffs loom and resources shrink, it’s imperative to be strategic about supporting your HR and benefits team while protecting your own well-being.
Download Resource
From Maven
Employers are expanding women’s and family health benefits despite climbing healthcare costs. Yet employees report feeling less supported than they did just a year ago.
Download Resource
From Transcarent
Our survey of 1,340 HR and benefits decision-makers shows broad optimism about AI paired with pragmatic expectations.
Download Resource
From Maven
The proof is in the outcomes. When employers invest in menopause care, symptoms improve, productivity rises, and costs drop--by an average of $1,600 per employee.
Download Resource
From Transcarent
From GLP-1s to specialty oncology drugs, pharmacy spend is rising at an unsustainable rate, faster than any other benefit category, and most employers can’t explain where the dollars are going.
Download Resource
From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
Download Resource
From LearnLux
With employee financial stress impacting productivity and retention, choosing the right support program is crucial. This guide provides a comprehensive framework for evaluating financial wellbeing solutions for 2027 to find the best fit for your workforce.
Download Resource
From LearnLux
Discover how New Balance deployed a holistic financial wellbeing program to support its diverse workforce. Learn how their approach helped boost engagement, inclusion, and overall employee health.
Download Resource
From Summit AR
Recover employee-related costs professionally and effectively with Summit AR, helping your organization reclaim what it’s owed while protecting employee relationships and your reputation.
Download Resource
From HireRight
HireRight’s 2026 Global Benchmark Report uncovers how organizations are adapting their screening, hiring, and workforce management strategies against a backdrop of AI-powered fraud, identity misrepresentation, and fake candidate profiles.
Download Resource
From Wex
By shifting away from generic bulk emails, Wex didn't just save valuable time--they unlocked incredible results.
Download Resource
From AllWork
This Buyer’s Guide will help you navigate the flexible worker model selection process, drawing on AllWork’s experience in helping mid-to-large-sized companies with onboarding, managing, and paying flexible workers at scale.
Download Resource
From Maven
With a diverse workforce that leans male, Deutsche Bank prioritized solutions that could support all employees equally--including fathers and caregivers--with a seamless, culturally competent experience.
Download Resource
From Wex
As the workforce’s needs become more complex, layoffs loom and resources shrink, it’s imperative to be strategic about supporting your HR and benefits team while protecting your own well-being.
Download Resource
From Maven
Employers are expanding women’s and family health benefits despite climbing healthcare costs. Yet employees report feeling less supported than they did just a year ago.
Download Resource
From Transcarent
Our survey of 1,340 HR and benefits decision-makers shows broad optimism about AI paired with pragmatic expectations.
Download Resource
From Maven
The proof is in the outcomes. When employers invest in menopause care, symptoms improve, productivity rises, and costs drop--by an average of $1,600 per employee.
Download Resource
From Transcarent
From GLP-1s to specialty oncology drugs, pharmacy spend is rising at an unsustainable rate, faster than any other benefit category, and most employers can’t explain where the dollars are going.
Download Resource
From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
Download Resource









