The right HR tech investments can enable HR teams to achieve goals, support the workforce and positively impact the business.

Dawn Klinghoffer, vice president for Microsoft's HR Business Insights, stumbled into HR but is a natural fit in her people analytics role at the $2.4 trillion software giant.

HRE experts Josh Bersin and Kathi Enderes write that trust in a company is the most critical element for employee engagement, retention and business performance, making leadership critical.