Even as patient experience climbs the priority list, revenue growth remains a central goal, FinThrive's latest Transformative Trends and Data-Driven Insights Report found.
"This is about more than insulin prices; it's about the crushing cost pressures families are facing and the very real harm that comes when corporations exploit people who have no choice but to pay," Oregon Attorney General Dan Rayfield said.
New Glassdoor research shows recruiters are leaning more on proactive outreach, which jumped 72% as AI tools make it harder to identify quality candidates in larger applicant pools.
Essentials, not luxuries, are driving everyday strain. According to the survey, 65% of respondents said the cost of everyday necessities is their top financial stressor.
Employer plans are facing complications including hefty pharmacy and hospital bills and patients who need a lot of expensive care, the rating agency says.
Consumers are using AI to find information when they first feel sick, consulting it to prepare for visits with their clinicians and using it to better comprehend patient instructions and recommendations.
