Skillsoft's global HR leader is developing a balanced workforce that includes agents and meets business goals. For those facing similar challenges, she and other experts advise agility.
Attracting and retaining Gen Z requires more than ping pong tables; it calls for a strategic recalibration of talent pipelines to align with new generational expectations, this expert writes.
A non-enforcement strategy, announced recently by the U.S. Labor Department with two other federal departments, may allow some organizations more flexibility.
Sara Yik of the Singapore Institute of Management believes that although loyalty can't be designed prescriptively, it can be cultivated, driving employee retention.
In 2026, the increase in healthcare costs is expected to be 9%, the biggest annual increase jump since the Business Group on Health began its surveys in 2010.