"To me, fast-adapting [TA] means staying ahead of both macro labor market shifts and micro-level changes in candidate expectations, while being agile enough to adjust strategies in real time," says Barbara Mathews, chief people officer at Remote.
"AI can mirror back what you say … but it can't yet fully replicate the empathy, nuance and real-world experience that a skilled human coach brings," says this workplace expert.
Bersin, who will deliver the closing keynote at HR Tech this fall, found that employee experience platforms remain vital—and increasingly serve as the primary way to embed artificial intelligence within organizations.
To meet changing demands, organizations need a new kind of thinking. This expert says co-innovation, which integrates people, processes and technology, is the answer.
