If we don't focus on building confidence and credibility now, our best people aren't going to wait around to see what happens next, this expert writes.
"Too often, leaders view succession as the beginning of the end. My experience proved the opposite: It is the start of what comes next, and that shift changed everything," writes the former Mastercard chief people officer.
UPS CHRO Darrell Ford says the multi-year HR transformation at the org emphasized a focus on continuous learning and improvement, particularly in the age of AI.
A decade of MetLife workforce data shows job satisfaction and retention are back to 2016 levels. However, employees are less financially secure and likely to have emergency savings.
