The rise of agentic AI is fueling a new reality: a machine-human workforce. This hybrid environment requires new org structures and leadership capabilities, which HR will play a critical role in building, writes HR tech expert Steve Boese.
Bersin, who will deliver the closing keynote at HR Tech this fall, found that employee experience platforms remain vital—and increasingly serve as the primary way to embed artificial intelligence within organizations.
These leaders don't just use AI—they manage teams of agents to boost productivity and spark innovation. Preparing employees for this shift is a challenge and opportunity for HR leaders.
While orgs are increasingly looking to their HR functions to drive change, HR leaders face a challenging environment, with AI, skills gaps and more impeding the path.
HR Tech Asia attendees heard from leaders of ServiceNow, Medtronic and more on topics including HR-led tech transformation, the need for AI fluency among people leaders and why empathetic leadership is so critical today.
