Training is expensive—so, if we don't see the benefit from it, we cut it. But the reason we don't see the benefit is because we aren't looking for the hidden ROI, writes Wharton's Peter Cappelli.
Skills like critical thinking are more essential than ever as employees work alongside AI, says PwC's Yolanda Seals-Coffield. Her team is embedding "human" skills-building throughout the org to create a future-ready workforce.