Underneath the automation headlines, something quieter is happening, and it will prove more consequential than the job counts. The jobs AI replaces first may be the exact jobs that once taught people how to lead.
Twenty-two percent of both full-time and part-time say AI is being used by individual workers for business purposes on their own initiative, without formal company-approved tools or processes.
Company culture is critical for AI transformation to take off, says Philip Morris International's Frederic Patitucci, a 35-year employee of the global employer.
Accenture's Marta Lajmi argues the Western playbook for AI adoption – access, training, incentives – does not translate to a region where employees wait for leaders to make change feel safe.
