How ServiceNow and Hilton's people leaders approach AI work redesign

By Jill Barth

October 14, 2026 at 07:30 AM

Share & Print

What You Need To Know

ServiceNow’s Jacqui Canney urges HR to redesign work for AI.
Hilton’s Laura Fuentes focuses AI resources on priority business problems.
Canney and Fuentes call on leaders to make learning part of work.

NOT FOR REPRINT

© Arc, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected].