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How ServiceNow and Hilton's people leaders approach AI work redesign

By Jill Barth

ServiceNow and Hilton's HR leaders explain how they design work, employee learning and governance as they oversee AI adoption.

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HR strategy

Kroger plans largest-ever layoffs

HR Tech

CHRO confidence dips again but holds in positive territory

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HR strategy Stories

October 07, 2026

Leaders are confident they can face disruption—but often are unprepared

New research finds a preparedness gap, as leaders express confidence in their ability to meet disruption but their preparation strategies aren't robust or consistent.

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October 02, 2026

Who has influence in HR tech now?

The HR tech voices gaining influence are focused on helping employers make AI work for enterprises and people.

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September 28, 2026

The future is unbound: HR in an age when AI 'does not hold still'

HR Tech keynoter Prerna Ajmera explores how AI is opening new possibilities for what organizations can achieve and become.

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September 17, 2026

'The crowning achievement in one's career': Why CHROs should lead AI

CHROs should treat AI as an employee-experience decision. Here's Joey Price's playbook for capacity, ethics and ROI in human-centered tech adoption.

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September 14, 2026

Equip people leaders to perform amid growing complexity

In most cases, leadership requirements are outpacing development efforts. The growing strain is taking a toll on leaders.

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September 11, 2026

Here's how to figure out which meetings are worth the time and cost

A new study of 9,000 workers finds that meetings can build skills and increase pay growth. Here's how HR leaders can spot the ones worth keeping.

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September 06, 2026

Recruiting and hiring: Where AI delegation meets exposure and exclusion

AI hiring issues don't come from rogue algorithms; instead, they may occur when a hiring team uses an AI system but doesn't completely understand it.

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HR strategy

Top HR strategy Stories

How ServiceNow and Hilton's people leaders approach AI work redesign

Kroger plans largest-ever layoffs

CHRO confidence dips again but holds in positive territory

Recommended Just For You

HR strategy Stories

Leaders are confident they can face disruption—but often are unprepared

Who has influence in HR tech now?

The future is unbound: HR in an age when AI 'does not hold still'

'The crowning achievement in one's career': Why CHROs should lead AI

Equip people leaders to perform amid growing complexity

Here's how to figure out which meetings are worth the time and cost

Recruiting and hiring: Where AI delegation meets exposure and exclusion