AI is the first to bridge hard and soft skills. Employees need to understand what the technology can do, and they need the communication and judgment to steer it. That overlap is giving rise to a third category—"semi-firm" skills.
At the HR Strategy Summit at HR Tech on Monday, Valerie Capers Workman explored what HR needs to do differently to step into the new expectations for the HR function.
Rules are tightening around overseas hires in places like the UK and Netherlands, challenging HR to keep up with a quickly changing compliance landscape.
The biopharmaceutical org says about 70% of its HR transformation is process engineering and data governance across 59 countries, with AI capabilities making up the final 30%.
Businessolver says there is an AI readiness gap. While leaders see employee enthusiasm, CHROs prioritize productivity over upskilling and workers report unease.