The employees closest to your customers can see what leadership can't. The CHROs who build systems to hear them and act on what they hear build the most resilient organizations.
Although the data shows that workplace wellbeing has become an accepted business priority, companies struggle to translate it into measurable outcomes.
"From my vantage point as a chief people officer at the center of AI change, one thing is clear: Scaling AI is less about deploying tools and more about building the conditions for people to use them well," writes Ana White of Lumen.