Drew Howell, global HR leader, has leaned into data and relationship-building to drive meaningful improvements in efficiency and engagement at World Wide Fulfillment by Amazon.
Mai Lan Nguyen, SVP Human Resources, North America, says if organizations want employees to "actually solve problems for our customers, we really do have to craft the right employee experience."
The most successful changes are process-led and technology-enabled, not technology-driven. This distinction matters more than you might think, this expert writes.
"HR's responsibility is to help employees understand not just what AI is, but how it can support their growth," says Amy Mosher, chief people officer at HR tech platform isolved.
Bloom Energy's Sonja Wilkerson shares why the company, which powers AI data centers and more, is taking a measured, strategic approach to AI integration.
