"Organizations are running into the trap of empathy being a buzzword instead of woven into the fabric of who they are as an organization," says Marci Klipfel, chief engagement officer at Businessolver.
"Today's workforce needs aren't one-size-fits-all anymore, but many small businesses still feel forced into one-size-fits-all benefits," according to a recent report.
Key drivers of the premium hike, according to insurers, include the rising cost of health services, the expiration of the enhanced premium tax credits, and some federal regulatory changes.
