At a recent Congressional hearing, an expert with the Government Accountability Office shared that skills gaps are plaguing most federal agencies, dragging down efficiency and driving up waste. It's a pain point felt by many private orgs.

Using "courageous communication," including through companywide 360-degree feedback, has transformed culture and performance at healthcare data analytics firm Garner Health.

From a multigenerational workforce to rising pharmacy costs, these four trends in employee benefits—identified in a new report by Marsh McLennan Agency—are poised to impact the benefits landscape in the long term.