The pandemic has shone an unprecedented light on the importance of HR professionals, who now must prove themselves to be authentic leaders.

Plus, acquisition news from HqO, where knowledge workers waste their time, TaskHuman's fundraising haul and more from HR Tech Editor Phil Albinus.

Employers are increasingly recognizing that hiring contract workers can offer the flexibility to meet current needs without the cost of full-time employees.

Intercom's new CPO, L. David Kingsley, says a global upbringing helped inform his appreciation for employees bringing their whole selves to work.