From Hitachi's AI success to Alaska Airlines' 99.5% engagement rate, these 11 stories taught valuable lessons about HR technology implementation, ethics and what separates transformation from tool-switching.
AI is transforming every role—the real opportunity lies not just with employees, but with the managers guiding them, The Josh Bersin Company's Julia Bersin explains.
Frontline retail workers are facing holiday burnout, but Accenture researchers say new in-store tech may offer a path to reduce stress and improve employee wellbeing.
New research suggests a "frontline-first" approach, leveraging integrated tech systems, can drive engagement and retention among frontline workers, who are craving more support from their employers.
Agentic AI adoption isn't just "another IT project," this expert says. Instead, it should involve stakeholders across the organization, particularly frontline workers.
Upwork's new report shows businesses are turning to freelance talent in droves. Seventy-eight percent of companies plan to hire independent workers in the next three months, outpacing demand for full-time knowledge roles.
Nearly a third of layoff "survivors" report costly mistakes from insufficient training. Structured re-onboarding helps HR realign employees, rebuild confidence and prevent errors.
As the youngest generation in the workforce increasingly prioritizes their wellbeing, HR can look to their example to shape wellbeing-focused cultures.
