HR transformation is a complex and challenging journey that requires careful planning, strategic alignment and a strong foundation.

It is critical to think strategically and intentionally about internal promotions to boost productivity, engagement and retention.

HR professionals need to understand AI concepts and how leaders can use new tools within their organizations, HRCI's Amy Dufrane says during an HR Tech Online keynote this week.

New research finds a significant perception gap on employee engagement between leaders and employees, which could create retention risks.