HR leaders need to protect the business from decisions that will turn around to bite the organization when it comes to turnover and disengagement, writes Wharton's Peter Cappelli.
While embracing flexibility enhances agility, reduces costs and broadens the talent pool, it also requires thoughtful planning, a robust tech stack and a commitment to an inclusive and adaptive workplace culture.
Employers and job seekers largely believe AI-assisted hiring can be fair, but employers must be clear about how the tech is involved in decision-making.