Chief People Officer Nathalie Scardino shares exclusive data on AI fluency at Salesforce and reveals the three-metric framework the company uses to measure adoption success.
From Hitachi's AI success to Alaska Airlines' 99.5% engagement rate, these 11 stories taught valuable lessons about HR technology implementation, ethics and what separates transformation from tool-switching.
As AI continues to reshape business models and workflows, the true differentiator will be human ingenuity and innovations supported and scaled by AI, write Stacey Harris and Kim Seals.
