Katrina M. Jones, of social service organization Acacia Network, is tasked with hiring employees who can bring not just skills, but also 'care, compassion and empathy.'
Greg Till, chief people officer of Providence, is focusing on mental health, technology and more to retain burnt-out workers in an industry that is seeing massive turnover.
There are several specific factors that today's HR execs should focus on to achieve optimal communication and alignment among employees and executives.
Two decades later, HR leaders are dealing with a different, more disruptive crisis but one that is also testing what it means to address employee needs.