"Too often, leaders view succession as the beginning of the end. My experience proved the opposite: It is the start of what comes next, and that shift changed everything," writes the former Mastercard chief people officer.
UPS CHRO Darrell Ford says the multi-year HR transformation at the org emphasized a focus on continuous learning and improvement, particularly in the age of AI.
Tuesday, March 10, 2026 at 1:00PM ET <br><br> Don't let the hype dictate your benefits strategy. Learn how to build a flexible, future-proof framework that satisfies employee needs while protecting your organization's financial health.
Chief People Officer Nathalie Scardino shares exclusive data on AI fluency at Salesforce and reveals the three-metric framework the company uses to measure adoption success.
