HR must help CEOs by guiding workforce strategy, clarifying talent costs, building AI literacy across leadership and evolving culture alongside technology. "You need to become much more of an enterprise leader, a true strategic navigator," said Peter Aykens, chief of research at Gartner.
New research suggests employees are overwhelmed by change—and AI is a prime driver. This expert offers HR leaders strategies to help the workforce thrive through transformation.
"The announcement that we made a few days ago was not really financially driven, and it's not even really AI-driven, not right now at least," Amazon CEO Andy Jassy said in an earnings call. "It's culture."
Lynn See of airline Cathay Pacific says the organization champions flexible, purpose-driven employee experiences, helping the workforce thrive both at work and in life.