Seventy-five percent of large-scale transformations fail to deliver their stated objectives. Two practitioners say the reasons why are hiding in plain sight.
Many organizations are using RTO as a "blunt instrument" to signal control—at the exact moment employees are anxious about losing control to AI, says Cisco's Kelly Jones.
The industry analyst challenged HR leaders in Amsterdam to stop asking how many people AI can replace and start asking what those people could accomplish if AI were actually working.