As business-critical demands on HR's time grow, the drive to remove repetitive and redundant work, also known as "nonvalue-added work," is taking on new urgency.
Nearly a decade ago, Kathleen Hogan, Microsoft's chief people officer, was tasked with transforming the organization's "know-it-all" culture into a "learn-it-all" culture. Despite the success of the transformation, Hogan says the work is never done.
To meet CHRO priorities for 2025, HR must leverage tech, foster a data-driven approach and cultivate a culture of innovation and adaptability, these experts write.
A Forrester/HR Executive survey found that while employee experience and engagement remain key, the rise of generative AI has added new complexities to HR tech.
