Citizens has been migrating to a skills-based workforce for several years. Get the story about what works, and what doesn't, from the org's CHRO.

Taking advantage of AI often requires a complete rethinking of work structures, organizational design and workforce strategies.

Many want to know how to assess the tech's true value for the people function. We asked HR leaders. This is what we learned.

According to this ServiceNow exec, AI can empower workforce planning, enabling leaders to drive effective upskilling strategies.